Start with a trigger
Select a trigger that sets your workflow in motion.
This could be anything from a new order in your Shopify store to a customer signing up for your newsletter.
Triggers are the starting points that tell MESA when to act.
MESA is the most flexible way automate Zendesk to Square. Easily add workflows to simplify your work.
MESA helps you make workflows that keeps your business running. A trigger is the event to start a workflow then, actions are performed.
Type
ID
Updated At
Version
Is Deleted
Custom Attribute Values
Catalog V1 Ids
Present At All Locations
Present At Location Ids
Absent At Location Ids
Item Data
Category Data
Item Variation Data
Tax Data
Discount Data
Modifier List Data
Modifier Data
Time Period Data
Product Set Data
Pricing Rule Data
Image Data
Subscription Plan Data
Item Option Data
Item Option Value Data
Custom Attribute Definition Data
Subscription Plan Variation Data
Type
ID
Updated At
Version
Is Deleted
Custom Attribute Values
Catalog V1 Ids
Present At All Locations
Present At Location Ids
Absent At Location Ids
Item Data
Category Data
Item Variation Data
Tax Data
Discount Data
Modifier List Data
Modifier Data
Time Period Data
Product Set Data
Pricing Rule Data
Image Data
Subscription Plan Data
Item Option Data
Item Option Value Data
Custom Attribute Definition Data
Subscription Plan Variation Data
ID
Created At
Updated At
Given Name
Family Name
Nickname
Company Name
Email Address
Address
Phone Number
Birthday
Reference ID
Note
Preferences
Creation Source
Group Ids
Segment Ids
Version
Tax Ids
ID
Created At
Updated At
Given Name
Family Name
Nickname
Company Name
Email Address
Address
Phone Number
Birthday
Reference ID
Note
Preferences
Creation Source
Group Ids
Segment Ids
Version
Tax Ids
ID
Version
Location ID
Order ID
Primary Recipient
Payment Requests
Delivery Method
Invoice Number
Title
Description
Scheduled At
Public URL
Next Payment Amount Money
Status
Timezone
Created At
Updated At
Accepted Payment Methods
Custom Fields
Subscription ID
Sale Or Service Date
Payment Conditions
Store Payment Method Enabled
Attachments
Creator Team Member ID
ID
Location ID
Reference ID
Source
Line Items
Taxes
Discounts
Service Charges
Fulfillments
Created At
Updated At
Closed At
State
Total Money
Total Tax Money
Total Discount Money
Total Tip Money
Total Service Charge Money
Pricing Options
Net Amount Due Money
ID
Location ID
Reference ID
Source
Line Items
Taxes
Discounts
Service Charges
Fulfillments
Created At
Updated At
Closed At
State
Total Money
Total Tax Money
Total Discount Money
Total Tip Money
Total Service Charge Money
Pricing Options
Net Amount Due Money
ID
Created At
Updated At
Amount Money
Tip Money
Total Money
App Fee Money
Approved Money
Processing Fee
Refunded Money
Status
Delay Duration
Delay Action
Delayed Until
Source Type
Card Details
Cash Details
Bank Account Details
External Details
Wallet Details
Buy Now Pay Later Details
Square Account Details
Location ID
Order ID
Reference ID
Customer ID
Team Member ID
Refund Ids
Buyer Email Address
Billing Address
Shipping Address
Note
Statement Description Identifier
Capabilities
Receipt Number
Receipt URL
Device Details
Application Details
Is Offline Payment
Offline Payment Details
Version Token
ID
Created At
Updated At
Amount Money
Tip Money
Total Money
App Fee Money
Approved Money
Processing Fee
Refunded Money
Status
Delay Duration
Delay Action
Delayed Until
Source Type
Card Details
Cash Details
Bank Account Details
External Details
Wallet Details
Buy Now Pay Later Details
Square Account Details
Location ID
Order ID
Reference ID
Customer ID
Team Member ID
Refund Ids
Buyer Email Address
Billing Address
Shipping Address
Note
Statement Description Identifier
Capabilities
Receipt Number
Receipt URL
Device Details
Application Details
Is Offline Payment
Offline Payment Details
Version Token
ID
Status
Location ID
Created At
Updated At
Amount Money
Destination
Version
Type
Payout Fee
Arrival Date
End To End ID
ID
Location ID
Transaction ID
Tender ID
Created At
Reason
Amount Money
Status
Processing Fee Money
ID
Location ID
Transaction ID
Tender ID
Created At
Reason
Amount Money
Status
Processing Fee Money
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
Starts when a comment is created.
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
Starts when a ticket's custom status is updated.
Starts when a ticket is deleted.
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
Timestamp
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
Starts when a ticket's SLA policy is updated.
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
ID
Subject
Description
Created At
Updated At
Status
Priority
Type
Actor ID
Requester ID
Submitter ID
Assignee ID
Organization ID
Group ID
Brand ID
Form ID
External ID
Is Public
Tags
Custom Status
Via
Event
Starts when a ticket is updated.
ID
Amount Money
Reason
State
Due At
Disputed Payment
Card Brand
Created At
Updated At
Brand Dispute ID
Reported At
Version
Location ID
ID
Type
Created At
Accumulate Points
Create Reward
Redeem Reward
Delete Reward
Adjust Points
Loyalty Account ID
Location ID
Source
Expire Points
Other Event
Accumulate Promotion Points
Add a group membership to a customer.
ID
Type
Created At
Accumulate Points
Create Reward
Redeem Reward
Delete Reward
Adjust Points
Loyalty Account ID
Location ID
Source
Expire Points
Other Event
Accumulate Promotion Points
Points
Promotion Points
Enables applications to preview order pricing without creating an order.
ID
Version
Status
Created At
Updated At
Start At
Location ID
Customer ID
Customer Note
Seller Note
Appointment Segments
Transition Time Minutes
All Day
Location Type
Creator Details
Source
Address
ID
Created At
Updated At
Amount Money
Tip Money
Total Money
App Fee Money
Approved Money
Processing Fee
Refunded Money
Status
Delay Duration
Delay Action
Delayed Until
Source Type
Card Details
Cash Details
Bank Account Details
External Details
Wallet Details
Buy Now Pay Later Details
Square Account Details
Location ID
Order ID
Reference ID
Customer ID
Team Member ID
Refund Ids
Buyer Email Address
Billing Address
Shipping Address
Note
Statement Description Identifier
Capabilities
Receipt Number
Receipt URL
Device Details
Application Details
Is Offline Payment
Offline Payment Details
Version Token
ID
Location ID
Plan Variation ID
Customer ID
Start Date
Canceled Date
Charged Through Date
Status
Tax Percentage
Invoice Ids
Price Override Money
Version
Created At
Card ID
Timezone
Phases
ID
Amount Money
Reference ID
Note
Order ID
Payment Options
Device Options
Status
Cancel Reason
Payment Ids
Created At
Updated At
App ID
Location ID
Payment Type
Team Member ID
Customer ID
App Fee Money
Statement Description Identifier
Tip Money
ID
Created At
Updated At
Amount Money
Tip Money
Total Money
App Fee Money
Approved Money
Processing Fee
Refunded Money
Status
Delay Duration
Delay Action
Delayed Until
Source Type
Card Details
Cash Details
Bank Account Details
External Details
Wallet Details
Buy Now Pay Later Details
Square Account Details
Location ID
Order ID
Reference ID
Customer ID
Team Member ID
Refund Ids
Buyer Email Address
Billing Address
Shipping Address
Note
Statement Description Identifier
Capabilities
Receipt Number
Receipt URL
Device Details
Application Details
Is Offline Payment
Offline Payment Details
Version Token
Idempotency Key
Booking
Idempotency Key
Break Type
Idempotency Key
Source ID
Verification Token
Card
Idempotency Key
Order
Ask For Shipping Address
Merchant Support Email
Pre Populate Buyer Email
Pre Populate Shipping Address
Redirect URL
Additional Recipients
Note
Idempotency Key
Given Name
Family Name
Company Name
Nickname
Email Address
Address
Phone Number
Reference ID
Note
Birthday
Tax Ids
Add a card on file to an existing customer.
Create a customer group.
Upload a file to use as evidence in a dispute challenge.
Idempotency Key
Evidence Type
Evidence Text
Idempotency Key
Location ID
Gift Card
Idempotency Key
Gift Card Activity
Invoice
Idempotency Key
Create a location.
Create a location transaction.
Create a loyalty account.
Reward
Idempotency Key
Create an order shipment.
Source ID
Idempotency Key
Amount Money
Tip Money
App Fee Money
Delay Duration
Delay Action
Autocomplete
Order ID
Customer ID
Location ID
Team Member ID
Reference ID
Verification Token
Accept Partial Authorization
Buyer Email Address
Buyer Phone Number
Billing Address
Shipping Address
Note
Statement Description Identifier
Cash Details
External Details
Customer Details
Offline Payment Details
Initiates a refund for a previously charged tender.
Create a new shift.
Idempotency Key
Location ID
Plan Variation ID
Customer ID
Start Date
Canceled Date
Tax Percentage
Price Override Money
Card ID
Timezone
Phases
Idempotency Key
Team Member
Idempotency Key
Checkout
Remove a break type.
0
Remove a customer.
Remove a card on file from a customer.
Remove a customer group.
Remove a specified evidence from a dispute.
Remove a customer from a business.
Remove an invoice.
Remove a loyalty reward.
Remove a shift.
Disable a card, preventing any further updates or changes.
Obtain a list of additional recipient receivables.
Obtain a list of additional recipient receivables refunds.
ID
Account Number Suffix
Country
Currency
Account Type
Holder Name
Primary Bank Identification Number
Secondary Bank Identification Number
Debit Mandate Reference ID
Reference ID
Location ID
Status
Creditable
Debitable
Fingerprint
Version
Bank Name
ID
Card Brand
Last 4
Exp Month
Exp Year
Cardholder Name
Billing Address
Fingerprint
Customer ID
Merchant ID
Reference ID
Enabled
Card Type
Prepaid Type
Bin
Version
Card Co Brand
Cursor
Objects
ID
Name
Created At
Updated At
ID
Name
Created At
Updated At
ID
Created At
Updated At
Given Name
Family Name
Nickname
Company Name
Email Address
Address
Phone Number
Birthday
Reference ID
Note
Preferences
Creation Source
Group Ids
Segment Ids
Version
Tax Ids
ID
Dispute ID
Evidence File
Evidence Text
Uploaded At
Evidence Type
ID
Amount Money
Reason
State
Due At
Disputed Payment
Card Brand
Created At
Updated At
Brand Dispute ID
Reported At
Version
Location ID
Obtain a list of employee wages.
Obtain a list of employees.
ID
Version
Location ID
Order ID
Primary Recipient
Payment Requests
Delivery Method
Invoice Number
Title
Description
Scheduled At
Public URL
Next Payment Amount Money
Status
Timezone
Created At
Updated At
Accepted Payment Methods
Custom Fields
Subscription ID
Sale Or Service Date
Payment Conditions
Store Payment Method Enabled
Attachments
Creator Team Member ID
ID
Name
Address
Timezone
Capabilities
Status
Created At
Merchant ID
Country
Language Code
Currency
Phone Number
Business Name
Type
Website URL
Business Hours
Business Email
Description
Twitter Username
Instagram Username
Facebook URL
Coordinates
Logo URL
Pos Background URL
Full Format Logo URL
Obtain a list of loyalty programs.
Obtain a list of merchants.
ID
Status
Location ID
Unlinked
Destination Type
Destination Details
Amount Money
App Fee Money
Processing Fee
Payment ID
Order ID
Reason
Created At
Updated At
Team Member ID
ID
Created At
Updated At
Amount Money
Tip Money
Total Money
App Fee Money
Approved Money
Processing Fee
Refunded Money
Status
Delay Duration
Delay Action
Delayed Until
Source Type
Card Details
Cash Details
Bank Account Details
External Details
Wallet Details
Buy Now Pay Later Details
Square Account Details
Location ID
Order ID
Reference ID
Customer ID
Team Member ID
Refund Ids
Buyer Email Address
Billing Address
Shipping Address
Note
Statement Description Identifier
Capabilities
Receipt Number
Receipt URL
Device Details
Application Details
Is Offline Payment
Offline Payment Details
Version Token
Obtain a list of refunds.
Obtain a list of Square Online sites that belong to a seller.
ID
Subscription Event Type
Effective Date
Info
Phases
Plan Variation ID
Obtain a list of booking profiles for team members.
Obtain a list of team member wages.
Obtain a list of transactions for a particular location.
Obtain a list of workweek configs instances for a business.
ID
Type
Gan Source
State
Balance Money
Gan
Created At
Customer Ids
ID
Location ID
Break Name
Expected Duration
Is Paid
Version
Created At
Updated At
Pay for an order using one or more approved payments or settle an order with a total of 0.
Publish the specified draft invoice.
Redeem a loyalty reward.
ID
Status
Location ID
Unlinked
Destination Type
Destination Details
Amount Money
App Fee Money
Processing Fee
Payment ID
Order ID
Reason
Created At
Updated At
Team Member ID
Status
ID
Account Number Suffix
Country
Currency
Account Type
Holder Name
Primary Bank Identification Number
Secondary Bank Identification Number
Debit Mandate Reference ID
Reference ID
Location ID
Status
Creditable
Debitable
Fingerprint
Version
Bank Name
Grab all details about a bank account by V1 bank account id.
Grab all details about a booking.
ID
Location ID
Break Name
Expected Duration
Is Paid
Version
Created At
Updated At
ID
Card Brand
Last 4
Exp Month
Exp Year
Cardholder Name
Billing Address
Fingerprint
Customer ID
Merchant ID
Reference ID
Enabled
Card Type
Prepaid Type
Bin
Version
Card Co Brand
Type
ID
Updated At
Version
Is Deleted
Custom Attribute Values
Catalog V1 Ids
Present At All Locations
Present At Location Ids
Absent At Location Ids
Item Data
Category Data
Item Variation Data
Tax Data
Discount Data
Modifier List Data
Modifier Data
Time Period Data
Product Set Data
Pricing Rule Data
Image Data
Subscription Plan Data
Item Option Data
Item Option Value Data
Custom Attribute Definition Data
Subscription Plan Variation Data
ID
Created At
Updated At
Given Name
Family Name
Nickname
Company Name
Email Address
Address
Phone Number
Birthday
Reference ID
Note
Preferences
Creation Source
Group Ids
Segment Ids
Version
Tax Ids
Grab all details about a customer group.
Grab all details about a customer segment.
ID
Amount Money
Reason
State
Due At
Disputed Payment
Card Brand
Created At
Updated At
Brand Dispute ID
Reported At
Version
Location ID
ID
Dispute ID
Evidence File
Evidence Text
Uploaded At
Evidence Type
Grab all details about an employee.
Grab all details about an employee's wage.
Grab all details about a gift card.
Grab all details about an inventory adjustment.
Grab all details about an inventory change.
Catalog Object ID
Catalog Object Type
State
Location ID
Quantity
Calculated At
Grab the inventory physical count.
ID
Version
Location ID
Order ID
Primary Recipient
Payment Requests
Delivery Method
Invoice Number
Title
Description
Scheduled At
Public URL
Next Payment Amount Money
Status
Timezone
Created At
Updated At
Accepted Payment Methods
Custom Fields
Subscription ID
Sale Or Service Date
Payment Conditions
Store Payment Method Enabled
Attachments
Creator Team Member ID
Grab all details about a location's details.
ID
Program ID
Balance
Lifetime Points
Customer ID
Enrolled At
Created At
Updated At
Mapping
Expiring Point Deadlines
ID
Status
Loyalty Account ID
Reward Tier ID
Points
Order ID
Created At
Updated At
Redeemed At
ID
Business Name
Country
Language Code
Currency
Status
Main Location ID
Created At
ID
Location ID
Reference ID
Source
Line Items
Taxes
Discounts
Service Charges
Fulfillments
Created At
Updated At
Closed At
State
Total Money
Total Tax Money
Total Discount Money
Total Tip Money
Total Service Charge Money
Pricing Options
Net Amount Due Money
ID
Created At
Updated At
Amount Money
Tip Money
Total Money
App Fee Money
Approved Money
Processing Fee
Refunded Money
Status
Delay Duration
Delay Action
Delayed Until
Source Type
Card Details
Cash Details
Bank Account Details
External Details
Wallet Details
Buy Now Pay Later Details
Square Account Details
Location ID
Order ID
Reference ID
Customer ID
Team Member ID
Refund Ids
Buyer Email Address
Billing Address
Shipping Address
Note
Statement Description Identifier
Capabilities
Receipt Number
Receipt URL
Device Details
Application Details
Is Offline Payment
Offline Payment Details
Version Token
ID
Status
Location ID
Unlinked
Destination Type
Destination Details
Amount Money
App Fee Money
Processing Fee
Payment ID
Order ID
Reason
Created At
Updated At
Team Member ID
Grab all details about a shift.
ID
Location ID
Plan Variation ID
Customer ID
Start Date
Canceled Date
Charged Through Date
Status
Tax Percentage
Invoice Ids
Price Override Money
Version
Created At
Card ID
Timezone
Phases
ID
Reference ID
Is Owner
Status
Given Name
Family Name
Email Address
Phone Number
Created At
Updated At
Assigned Locations
ID
Amount Money
Reference ID
Note
Order ID
Payment Options
Device Options
Status
Cancel Reason
Payment Ids
Created At
Updated At
App ID
Location ID
Payment Type
Team Member ID
Customer ID
App Fee Money
Statement Description Identifier
Tip Money
Grab all details about a transaction.
Grab all details about a wage setting.
Start At
Location ID
Appointment Segments
Cursor
Objects
Related Objects
ID
Created At
Updated At
Given Name
Family Name
Nickname
Company Name
Email Address
Address
Phone Number
Birthday
Reference ID
Note
Preferences
Creation Source
Group Ids
Segment Ids
Version
Tax Ids
Search for a catalog item.
Search for an invoice.
ID
Program ID
Balance
Lifetime Points
Customer ID
Enrolled At
Created At
Updated At
Mapping
Expiring Point Deadlines
ID
Type
Created At
Accumulate Points
Create Reward
Redeem Reward
Delete Reward
Adjust Points
Loyalty Account ID
Location ID
Source
Expire Points
Other Event
Accumulate Promotion Points
ID
Status
Loyalty Account ID
Reward Tier ID
Points
Order ID
Created At
Updated At
Redeemed At
Search for a shift.
Search for a subscription.
ID
Reference ID
Is Owner
Status
Given Name
Family Name
Email Address
Phone Number
Created At
Updated At
Assigned Locations
Search for a terminal checkout.
SearchOrders
ID
Amount Money
Reason
State
Due At
Disputed Payment
Card Brand
Created At
Updated At
Brand Dispute ID
Reported At
Version
Location ID
Idempotency Key
Booking
Break Type
Given Name
Family Name
Company Name
Nickname
Email Address
Address
Phone Number
Reference ID
Note
Birthday
Version
Tax Ids
Modify a customer group.
Idempotency Key
Changes
Ignore Unchanged Counts
Invoice
Idempotency Key
Fields To Clear
Modify a catalog modifier list object that apply to the targeted catalog item.
Modify a catalog tax object that apply to the targeted catalog item.
Modify a location's details.
Modify an order fulfillment's details.
Modify a shift's details.
Subscription
Team Member
Modify a wage setting's details.
Modify a workweek's config details.
Cancel a transaction.
0
Count
Create a group.
Organization
Ticket
Ticket
User
Remove a group.
Remove an organization.
Remove a ticket.
Attachments
Audit ID
Author ID
Body
Created At
HTML Body
ID
Metadata
Plain Body
Public
Type
Uploads
Via
Created At
Default
Deleted
Description
ID
Is Public
Name
Updated At
URL
Count
Next Page
Organizations
Previous Page
Allow Attachments
Allow Channelback
Assignee Email
Assignee ID
Attribute Value Ids
Brand ID
Collaborator Ids
Collaborators
Comment
Created At
Custom Fields
Custom Status ID
Description
Due At
Email Cc Ids
Email Ccs
Encoded ID
External ID
Follower Ids
Followers
Followup Ids
From Messaging Channel
Generated Timestamp
Group ID
Has Incidents
ID
Is Public
Macro ID
Macro Ids
Metadata
Organization ID
Priority
Problem ID
Raw Subject
Recipient
Requester
Requester ID
Safe Update
Satisfaction Rating
Sharing Agreement Ids
Status
Subject
Submitter ID
Tags
Ticket Form ID
Type
Updated At
Updated Stamp
URL
Via
Via Followup Source ID
Via ID
Voice Comment
Active
Alias
Chat Only
Created At
Custom Role ID
Default Group ID
Details
External ID
Iana Time Zone
ID
Last Login At
Locale
Locale ID
Moderator
Name
Notes
Only Private Comments
Organization ID
Phone
Photo
Remote Photo URL
Restricted Agent
Role
Role Type
Shared
Shared Agent
Shared Phone Number
Signature
Suspended
Tags
Ticket Restriction
Time Zone
Two Factor Auth Enabled
Updated At
URL
User Fields
Verified
0
Created At
Default
Deleted
Description
ID
Is Public
Name
Updated At
URL
Created At
Details
Domain Names
External ID
Group ID
ID
Name
Notes
Organization Fields
Shared Comments
Shared Tickets
Tags
Updated At
URL
Allow Attachments
Allow Channelback
Assignee ID
Brand ID
Collaborator Ids
Collaborators
Created At
Custom Fields
Custom Status ID
Description
Due At
Email Cc Ids
Encoded ID
External ID
Follower Ids
Followup Ids
From Messaging Channel
Generated Timestamp
Group ID
Has Incidents
ID
Is Public
Macro Ids
Organization ID
Priority
Problem ID
Raw Subject
Recipient
Requester ID
Satisfaction Rating
Sharing Agreement Ids
Status
Subject
Submitter ID
Tags
Ticket Form ID
Type
Updated At
URL
Via
Via Followup Source ID
Active
Alias
Chat Only
Created At
Custom Role ID
Default Group ID
Details
External ID
Iana Time Zone
ID
Last Login At
Locale
Locale ID
Moderator
Name
Notes
Only Private Comments
Organization ID
Phone
Photo
Remote Photo URL
Restricted Agent
Role
Role Type
Shared
Shared Agent
Shared Phone Number
Signature
Suspended
Tags
Ticket Restriction
Time Zone
Two Factor Auth Enabled
Updated At
URL
User Fields
Verified
Count
Facets
Next Page
Previous Page
Results
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Modify an organization's details.
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Thousands of professionals trust MESA to help them multiply their impact without multiplying their work.






Zendesk to Square automations get more done in less time. Automate the everyday tasks holding back your potential growth.
Connect order data directly to support tickets, enabling agents to resolve issues faster with complete customer purchase history and context.
Connect return reasons, product details, and customer data to streamline the support process and reduce resolution time for refunds and exchanges.
Create targeted follow-up workflows for unhappy customers while identifying satisfied customers for upselling opportunities and testimonial requests.
Connect customer communication preferences and issue types to ensure tickets reach the right specialists for faster resolution times.
Create comprehensive support performance reports that track team productivity, common issues, and customer satisfaction trends for data-driven improvements.
Square's POS integrations enable ecommerce businesses to manage their sales channels in real-time, unify their online and offline sales, and provide a consistent shopping experience across all channels.
Square provides real-time inventory updates, making it easy for businesses to manage their inventory levels, track stock movement, and automate replenishment.
Square offers a range of marketing and loyalty programs that allow ecommerce businesses to increase customer engagement, build customer loyalty, and drive sales growth.
Square provides detailed analytics and reporting tools that allow ecommerce businesses to monitor sales, identify trends, and make data-driven decisions.
Segment your customer base more effectively. Nurture leads and convert one-time buyers into loyal customers, ultimately boosting sales without the need for manual data analysis.
MESA makes automation achievable so you can multiply your impact without multiplying the work.
Try MESA for free 7-day trial included. Cancel anytime.MESA helps you connect two or more apps to handle repetitive tasks automatically, no code necessary.
Select a trigger that sets your workflow in motion.
This could be anything from a new order in your Shopify store to a customer signing up for your newsletter.
Triggers are the starting points that tell MESA when to act.
Next, choose the action that should follow the trigger.
Actions are the tasks that MESA will perform automatically, such as sending a confirmation email or updating your product inventory.
Linking actions to triggers is how you build a seamless workflow process.
Make your workflow even more flexible using built-in apps.
Customize your automation with tools that match your specific needs, whether it's scheduling theme changes or syncing with your CRM.
Personalization ensures your workflows fit your unique business requirements.
Finally, enable your workflow. You've just automated a task that will save you time and reduce manual effort.
With MESA, complex processes become simple, freeing you up to focus on what matters most—growing your business.
Get help from our team of experts and industry partners, who are dedicated to ensuring your MESA experience is smooth, efficient, and tailored to your exact business needs.