Start with a trigger
Select a trigger that sets your workflow in motion.
This could be anything from a new order in your Shopify store to a customer signing up for your newsletter.
Triggers are the starting points that tell MESA when to act.
MESA is the most flexible way automate Intercom to Shippo. Easily add workflows to simplify your work.
MESA helps you make workflows that keeps your business running. A trigger is the event to start a workflow then, actions are performed.
Starts when a batch is created.
Starts when a batch is purchased.
Starts when a track is updated.
Object State
Status
Object Created
Object Updated
Object ID
Object Owner
Test
Rate
Tracking Number
Tracking Status
Eta
Tracking URL Provider
Label URL
Commercial Invoice URL
Messages
Order
Metadata
Parcel
Billing
Object State
Status
Object Created
Object Updated
Object ID
Object Owner
Test
Rate
Tracking Number
Tracking Status
Eta
Tracking URL Provider
Label URL
Commercial Invoice URL
Messages
Order
Metadata
Parcel
Billing
Type
Conversation ID
Created At
Updated At
Conversation Source
Conversation Contacts
Assigned Admin
Assigned Team
State
Priority
Tags
Custom Attributes
Contact ID
Object Type
Archived
Archived At
Contact ID
Object Type
Deleted
Deleted At
Workspace ID
External ID
Email Address
Name
Type
Contact ID
Workspace ID
External ID
Role
Email Address
Phone Number
Name
Avatar
Owner
Created At
Updated At
Signed Up At
Last Seen At
Location
Custom Attributes
Tags
Type
Contact ID
Workspace ID
External ID
Role
Email Address
Phone Number
Name
Avatar
Owner
Created At
Updated At
Signed Up At
Last Seen At
Location
Custom Attributes
Tags
Type
Contact ID
Workspace ID
External ID
Role
Email Address
Phone Number
Name
Avatar
Owner
Created At
Updated At
Signed Up At
Last Seen At
Location
Custom Attributes
Tags
Type
Conversation ID
Created At
Updated At
Conversation Source
Conversation Contacts
Assigned Admin
Assigned Team
State
Priority
Tags
Custom Attributes
Type
Conversation ID
Created At
Updated At
Conversation Source
Conversation Contacts
Assigned Admin
Assigned Team
State
Priority
Tags
Custom Attributes
Type
Conversation ID
Created At
Updated At
Conversation Source
Conversation Contacts
Assigned Admin
Assigned Team
State
Priority
Tags
Custom Attributes
Message Type
Message ID
Conversation ID
Message Content
Message Channel
Created At
Message Author
Type
Conversation ID
Created At
Updated At
Conversation Source
Conversation Contacts
Assigned Admin
Assigned Team
State
Priority
Tags
Custom Attributes
Type
Conversation ID
Created At
Updated At
Conversation Source
Conversation Contacts
Assigned Admin
Assigned Team
State
Priority
Tags
Custom Attributes
Default Carrier Account
Default Servicelevel Token
Label Filetype
Metadata
Clear the currently configured default parcel template for live rates.
Default Carrier Account
Default Servicelevel Token
Label Filetype
Metadata
Account ID
Active
Carrier
Metadata
Parameters
Test
Aes Itn
B13a Filing Option
B13a Number
Certificate
Certify
Certify Signer
Commercial Invoice
Contents Explanation
Contents Type
Disclaimer
Eel Pfc
Exporter Reference
Importer Reference
Incoterm
Invoice
License
Metadata
Non Delivery Option
Notes
Description
Eccn Ear99
Mass Unit
Metadata
Net Weight
Origin Country
Quantity
Sku Code
Tariff Number
Value Amount
Value Currency
Carrier Account
Shipment Date
Transactions
City
Company
Country
Is Residential
Metadata
Name
Phone
State
Street1
Street2
Street3
Street No
Zip
Currency
Notes
Order Number
Order Status
Placed At
Shipping Cost
Shipping Cost Currency
Shipping Method
Subtotal Price
Total Price
Total Tax
Weight
Weight Unit
To Address
Line Items
Distance Unit
Extra
Height
Length
Mass Unit
Metadata
Template
Test
Weight
Width
Carrier Account
Location
Metadata
Requested End Time
Requested Start Time
Transactions
Transaction
Description
Flat Rate
Flat Rate Currency
Free Shipping Threshold Currency
Free Shipping Threshold Min
Name
Rate Adjustment
Service Levels
Type
Customs Declaration
Extra
Metadata
Shipment Date
Label File Type
Metadata
Rate
Label File Type
Metadata
Rate
Remove a service group.
Remove a user's parcel template.
Amount
Amount Local
Currency
Currency Local
Estimated Days
Title
Next
Previous
Next
Previous
Carrier
Distance Unit
Height
Is Variable Dimensions
Length
Name
Token
Width
Next
Previous
Next
Previous
Next
Previous
Next
Previous
Next
Previous
Description
Flat Rate
Flat Rate Currency
Free Shipping Threshold Currency
Free Shipping Threshold Min
Name
Rate Adjustment
Service Levels
Type
Next
Previous
Customs Declaration
Extra
Metadata
Shipment Date
Commercial Invoice URL
Eta
Label URL
Messages
Metadata
Object Created
Object ID
Object Owner
Object State
Object Updated
Qr Code URL
Rate
Status
Test
Tracking Number
Tracking Status
Tracking URL Provider
Distance Unit
Height
Length
Name
Weight
Weight Unit
Width
Default Carrier Account
Default Servicelevel Token
Label Filetype
Metadata
City
Country
State
Zip
Default Carrier Account
Default Servicelevel Token
Label Filetype
Metadata
City
Company
Country
Is Residential
Metadata
Name
Phone
State
Street1
Street2
Street3
Street No
Zip
Distance Unit
Height
Length
Name
Weight
Weight Unit
Width
Default Carrier Account
Default Servicelevel Token
Label Filetype
Metadata
Account ID
Active
Carrier
Parameters
Carrier
Distance Unit
Height
Is Variable Dimensions
Length
Name
Token
Width
Aes Itn
B13a Filing Option
B13a Number
Certificate
Certify
Certify Signer
Commercial Invoice
Contents Explanation
Contents Type
Disclaimer
Eel Pfc
Exporter Reference
Importer Reference
Incoterm
Invoice
License
Metadata
Non Delivery Option
Notes
Description
Eccn Ear99
Mass Unit
Metadata
Net Weight
Origin Country
Quantity
Sku Code
Tariff Number
Value Amount
Value Currency
Carrier Account
Shipment Date
Transactions
Currency
Notes
Order Number
Order Status
Placed At
Shipping Cost
Shipping Cost Currency
Shipping Method
Subtotal Price
Total Price
Total Tax
Weight
Weight Unit
To Address
Line Items
Distance Unit
Extra
Height
Length
Mass Unit
Metadata
Object Created
Object ID
Object Owner
Object State
Object Updated
Template
Test
Weight
Width
Amount
Amount Local
Arrives By
Attributes
Carrier Account
Currency
Currency Local
Duration Terms
Estimated Days
Messages
Object Created
Object ID
Object Owner
Provider
Provider Image 75
Provider Image 200
Servicelevel
Shipment
Test
Zone
Object Created
Object ID
Object Owner
Object Updated
Status
Test
Transaction
Customs Declaration
Extra
Metadata
Shipment Date
Next
Previous
City
Country
State
Zip
Commercial Invoice URL
Eta
Label URL
Messages
Metadata
Object Created
Object ID
Object Owner
Object State
Object Updated
Qr Code URL
Rate
Status
Test
Tracking Number
Tracking Status
Tracking URL Provider
Distance Unit
Height
Length
Name
Weight
Weight Unit
Width
Account ID
Active
Carrier
Parameters
Object ID
Description
Flat Rate
Flat Rate Currency
Free Shipping Threshold Currency
Free Shipping Threshold Min
Name
Rate Adjustment
Service Levels
Type
City
Company
Country
Is Residential
Metadata
Name
Phone
State
Street1
Street2
Street3
Street No
Zip
Type
ID
External ID
Type
ID
Name
App ID
Plan
Company ID
Remote Created At
Created At
Updated At
Last Request At
Size
Website
Industry
Monthly Spend
Session Count
User Count
Custom Attributes
Tags
Segments
Type
ID
Name
Applied At
Applied By
Role
External ID
Phone
Name
Avatar
Signed Up At
Last Seen At
Owner ID
Unsubscribed From Emails
Custom Attributes
Body
Admin ID
Name
Company ID
Plan
Size
Website
Industry
Custom Attributes
Remote Created At
Monthly Spend
Ticket Type
Contacts
Company ID
Created At
Assignment
ID
Object
Deleted
Type
ID
External ID
ID
Object
Deleted
Type
ID
Name
App ID
Plan
Company ID
Remote Created At
Created At
Updated At
Last Request At
Size
Website
Industry
Monthly Spend
Session Count
User Count
Custom Attributes
Tags
Segments
Type
ID
Name
App ID
Plan
Company ID
Remote Created At
Created At
Updated At
Last Request At
Size
Website
Industry
Monthly Spend
Session Count
User Count
Custom Attributes
Tags
Segments
Type
ID
External ID
Workspace ID
Role
Email Domain
Phone
Name
Owner ID
Has Hard Bounced
Marked Email As Spam
Unsubscribed From Emails
Created At
Updated At
Signed Up At
Last Seen At
Last Replied At
Last Contacted At
Last Email Opened At
Last Email Clicked At
Language Override
Browser
Browser Version
Browser Language
Os
Android App Name
Android App Version
Android Device
Android Os Version
Android Sdk Version
Android Last Seen At
Ios App Name
Ios App Version
Ios Device
Ios Os Version
Ios Sdk Version
Ios Last Seen At
Custom Attributes
Avatar
Tags
Notes
Companies
Location
Social Profiles
Type
ID
Name
Created At
Updated At
Person Type
Count
Type
Companies
Total Count
Pages
Type
ID
Created At
Contact
Author
Body
Type
ID
Name
Created At
Updated At
Person Type
Count
Type
ID
Name
Applied At
Applied By
Type
ID
External ID
Workspace ID
Role
Email Domain
Phone
Name
Owner ID
Has Hard Bounced
Marked Email As Spam
Unsubscribed From Emails
Created At
Updated At
Signed Up At
Last Seen At
Last Replied At
Last Contacted At
Last Email Opened At
Last Email Clicked At
Language Override
Browser
Browser Version
Browser Language
Os
Android App Name
Android App Version
Android Device
Android Os Version
Android Sdk Version
Android Last Seen At
Ios App Name
Ios App Version
Ios Device
Ios Os Version
Ios Sdk Version
Ios Last Seen At
Custom Attributes
Avatar
Tags
Notes
Companies
Location
Social Profiles
Type
Tickets
Total Count
Pages
Type
ID
External ID
Workspace ID
Role
Email Domain
Phone
Name
Owner ID
Has Hard Bounced
Marked Email As Spam
Unsubscribed From Emails
Created At
Updated At
Signed Up At
Last Seen At
Last Replied At
Last Contacted At
Last Email Opened At
Last Email Clicked At
Language Override
Browser
Browser Version
Browser Language
Os
Android App Name
Android App Version
Android Device
Android Os Version
Android Sdk Version
Android Last Seen At
Ios App Name
Ios App Version
Ios Device
Ios Os Version
Ios Sdk Version
Ios Last Seen At
Custom Attributes
Avatar
Tags
Notes
Companies
Location
Social Profiles
Type
ID
Name
Applied At
Applied By
Type
ID
Part Type
Body
Created At
Updated At
Author
Attachments
Redacted
Type
ID
Name
App ID
Plan
Company ID
Remote Created At
Created At
Updated At
Last Request At
Size
Website
Industry
Monthly Spend
Session Count
User Count
Custom Attributes
Tags
Segments
Type
ID
External ID
Workspace ID
Role
Email Domain
Phone
Name
Owner ID
Has Hard Bounced
Marked Email As Spam
Unsubscribed From Emails
Created At
Updated At
Signed Up At
Last Seen At
Last Replied At
Last Contacted At
Last Email Opened At
Last Email Clicked At
Language Override
Browser
Browser Version
Browser Language
Os
Android App Name
Android App Version
Android Device
Android Os Version
Android Sdk Version
Android Last Seen At
Ios App Name
Ios App Version
Ios Device
Ios Os Version
Ios Sdk Version
Ios Last Seen At
Custom Attributes
Avatar
Tags
Notes
Companies
Location
Social Profiles
Type
ID
Created At
Contact
Author
Body
Type
ID
Ticket ID
Category
Ticket Attributes
Ticket State
Ticket Type
Contacts
Admin Assignee ID
Team Assignee ID
Created At
Updated At
Open
Snoozed Until
Linked Objects
Ticket Parts
Is Shared
Type
ID
Name
App ID
Plan
Company ID
Remote Created At
Created At
Updated At
Last Request At
Size
Website
Industry
Monthly Spend
Session Count
User Count
Custom Attributes
Tags
Segments
Type
Data
Total Count
Pages
Type
ID
External ID
Role
External ID
Phone
Name
Avatar
Signed Up At
Last Seen At
Owner ID
Unsubscribed From Emails
Custom Attributes
Ticket Attributes
Ticket State ID
Company ID
Open
Is Shared
Snoozed Until
Admin ID
Assignee ID
Thousands of professionals trust MESA to help them multiply their impact without multiplying their work.






Intercom to Shippo automations get more done in less time. Automate the everyday tasks holding back your potential growth.
By connecting Shopify with Intercom, you can provide live chat support directly on your store's pages. This enables immediate assistance to customers who have queries, leading to increased satisfaction and potentially higher conversion rates.
Utilize Intercom's segmentation and targeting capabilities with your Shopify customer data to send highly personalized messages, emails, or in-app messages. These tailored communications can result in higher engagement and better retention.
Set up automated messages through Intercom to target customers who have abandoned their carts in Shopify. A well-timed message can prompt customers to complete their purchase, recovering potentially lost sales.
Intercom's integration with Shopify offers a unified view of customer interactions and purchase history. This visibility helps you understand customer behavior better and can inform strategies for upselling, cross-selling, or improving overall customer experience.
Create automated workflows to keep customers updated about their orders, shipping status, or any changes to their purchase. Connecting Intercom with Shopify allows you to send these notifications through the customers' preferred channels, whether it's chat, email, or in-app messaging.
Shippo helps you generate and print shipping labels from various carriers in no time. Integrating it with Shopify means you can pull order details directly, eliminating manual data entry, and quickly creating accurate labels.
Find the best shipping rates without leaving Shopify. Shippo lets you compare rates and delivery times across multiple carriers in one place, allowing you to choose the most cost-effective and suitable option for each order.
Shippo automatically sends tracking information to your customers and updates the order status in Shopify. Your customers stay informed about their order status, enhancing their experience and trust in your brand.
Handle bulk shipping with ease. Shippo’s integration with Shopify enables you to process multiple orders simultaneously. Whether it’s printing multiple labels or handling bulk international shipments, this integration makes scaling your operations seamless.
Simplify the returns process with Shippo’s streamlined returns portal. Integrating with Shopify, it enables your customers to initiate returns directly, print return labels, and track the process, offering them a hassle-free experience and reducing your support burden.
MESA makes automation achievable so you can multiply your impact without multiplying the work.
Try MESA for free 7-day trial included. Cancel anytime.MESA helps you connect two or more apps to handle repetitive tasks automatically, no code necessary.
Select a trigger that sets your workflow in motion.
This could be anything from a new order in your Shopify store to a customer signing up for your newsletter.
Triggers are the starting points that tell MESA when to act.
Next, choose the action that should follow the trigger.
Actions are the tasks that MESA will perform automatically, such as sending a confirmation email or updating your product inventory.
Linking actions to triggers is how you build a seamless workflow process.
Make your workflow even more flexible using built-in apps.
Customize your automation with tools that match your specific needs, whether it's scheduling theme changes or syncing with your CRM.
Personalization ensures your workflows fit your unique business requirements.
Finally, enable your workflow. You've just automated a task that will save you time and reduce manual effort.
With MESA, complex processes become simple, freeing you up to focus on what matters most—growing your business.
Get help from our team of experts and industry partners, who are dedicated to ensuring your MESA experience is smooth, efficient, and tailored to your exact business needs.