Start with a trigger
Select a trigger that sets your workflow in motion.
This could be anything from a new order in your Shopify store to a customer signing up for your newsletter.
Triggers are the starting points that tell MESA when to act.
ClickUp to Zendesk Automations | MESA
ClickUp to Zendesk Automations
MESA is the most flexible way automate ClickUp to Zendesk. Easily add workflows to simplify your work.
Build your own workflows.
MESA helps you make workflows that keeps your business running. A trigger is the event to start a workflow then, actions are performed.
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Via
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Is Public
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Tags
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Custom Status
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Via
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Event
Comment Created
Starts when a comment is created.
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Description
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Created At
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Updated At
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Actor ID
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Is Public
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Custom Status
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Via
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Event
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ID
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Subject
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Description
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Created At
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Is Public
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Tags
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Custom Status
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Via
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Event
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ID
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Subject
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Description
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Created At
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Updated At
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Actor ID
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Requester ID
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Submitter ID
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Assignee ID
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Organization ID
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Group ID
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Brand ID
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Form ID
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External ID
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Is Public
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Tags
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Custom Status
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Via
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Event
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ID
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Subject
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Description
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Created At
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Updated At
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Status
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Priority
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Type
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Actor ID
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Requester ID
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Submitter ID
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Assignee ID
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Organization ID
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Group ID
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Brand ID
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Form ID
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External ID
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Is Public
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Tags
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Custom Status
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Via
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Event
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ID
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Subject
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Description
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Created At
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Updated At
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Status
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Priority
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Type
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Actor ID
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Requester ID
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Submitter ID
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Assignee ID
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Organization ID
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Group ID
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Brand ID
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Form ID
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External ID
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Is Public
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Tags
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Custom Status
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Via
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ID
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Subject
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Description
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Created At
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Updated At
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Status
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Priority
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Type
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Actor ID
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Requester ID
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Submitter ID
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Assignee ID
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Organization ID
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Group ID
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Brand ID
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Form ID
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External ID
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Is Public
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Tags
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Custom Status
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Via
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Event
Ticket Custom Status Updated
Starts when a ticket's custom status is updated.
Ticket Deleted
Starts when a ticket is deleted.
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ID
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Subject
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Description
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Created At
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Updated At
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Status
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Type
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Actor ID
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Submitter ID
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Assignee ID
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Organization ID
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Group ID
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Brand ID
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Form ID
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External ID
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Is Public
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Tags
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Custom Status
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Via
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Event
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ID
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Subject
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Description
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Created At
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Updated At
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Status
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Priority
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Type
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Actor ID
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Requester ID
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Submitter ID
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Assignee ID
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Organization ID
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Group ID
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Brand ID
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Form ID
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External ID
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Is Public
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Tags
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Custom Status
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Via
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Event
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ID
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Subject
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Description
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Created At
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Updated At
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Status
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Priority
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Type
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Actor ID
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Requester ID
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Submitter ID
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Assignee ID
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Organization ID
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Group ID
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Brand ID
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Form ID
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External ID
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Is Public
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Tags
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Custom Status
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Via
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Event
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ID
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Subject
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Description
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Created At
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Updated At
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Status
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Priority
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Type
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Actor ID
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Requester ID
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Submitter ID
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Assignee ID
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Organization ID
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Group ID
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Brand ID
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Form ID
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External ID
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Is Public
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Tags
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Custom Status
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Via
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Event
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ID
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Subject
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Description
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Created At
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Updated At
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Status
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Priority
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Type
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Actor ID
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Requester ID
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Submitter ID
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Assignee ID
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Organization ID
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Group ID
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Brand ID
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Form ID
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External ID
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Is Public
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Tags
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Custom Status
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Via
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Event
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ID
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Subject
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Description
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Created At
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Updated At
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Status
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Priority
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Type
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Actor ID
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Requester ID
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Submitter ID
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Assignee ID
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Organization ID
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Group ID
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Brand ID
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Form ID
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External ID
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Is Public
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Tags
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Custom Status
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Via
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Event
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Timestamp
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ID
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Subject
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Description
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Created At
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Updated At
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Status
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Priority
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Type
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Actor ID
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Requester ID
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Submitter ID
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Assignee ID
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Organization ID
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Group ID
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Brand ID
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Form ID
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External ID
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Is Public
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Tags
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Custom Status
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Via
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Event
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ID
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Subject
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Description
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Created At
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Updated At
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Status
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Priority
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Type
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Actor ID
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Requester ID
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Submitter ID
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Assignee ID
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Organization ID
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Group ID
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Brand ID
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Form ID
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External ID
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Is Public
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Tags
-
Custom Status
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Via
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Event
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ID
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Subject
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Description
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Created At
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Updated At
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Status
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Priority
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Actor ID
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Requester ID
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Submitter ID
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Assignee ID
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Group ID
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Brand ID
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Form ID
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External ID
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Is Public
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Tags
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Custom Status
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Via
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Event
Ticket SLA Policy Updated
Starts when a ticket's SLA policy is updated.
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ID
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Subject
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Description
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Created At
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Updated At
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Priority
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Type
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Actor ID
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Requester ID
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Assignee ID
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Organization ID
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External ID
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Is Public
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Tags
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Custom Status
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Via
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Event
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ID
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Subject
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Description
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Created At
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Updated At
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Status
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Priority
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Type
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Actor ID
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Requester ID
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Submitter ID
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Assignee ID
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Organization ID
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Group ID
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Brand ID
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Form ID
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External ID
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Is Public
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Tags
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Custom Status
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Via
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Event
Ticket Updated
Starts when a ticket is updated.
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ID
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Custom ID
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Custom Item ID
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Name
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Text Content
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Description
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Status
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Orderindex
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Date Created
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Date Updated
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Date Closed
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Date Done
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Archived
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Creator
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Assignees
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Group Assignees
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Watchers
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Checklists
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Tags
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Parent
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Top Level Parent
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Priority
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Due Date
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Start Date
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Points
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Time Estimate
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Time Spent
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Custom Fields
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Dependencies
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Linked Tasks
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Locations
-
Team ID
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URL
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Sharing
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Permission Level
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List
-
Project
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Folder
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Space
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Attachments
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ID
-
Name
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Comment
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History Items
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ID
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Name
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Comment
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History Items
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ID
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Custom ID
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Custom Item ID
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Name
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Text Content
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Description
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Status
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Orderindex
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Date Created
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Date Updated
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Date Closed
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Date Done
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Archived
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Creator
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Assignees
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Group Assignees
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Watchers
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Checklists
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Tags
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Parent
-
Top Level Parent
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Priority
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Due Date
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Start Date
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Points
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Time Estimate
-
Time Spent
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Custom Fields
-
Dependencies
-
Linked Tasks
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Locations
-
Team ID
-
URL
-
Sharing
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Permission Level
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List
-
Project
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Folder
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Space
-
Attachments
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ID
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Webhook ID
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Event
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History Items
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ID
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Custom ID
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Custom Item ID
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Name
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Text Content
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Description
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Status
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Orderindex
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Date Created
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Date Updated
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Date Closed
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Date Done
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Archived
-
Creator
-
Assignees
-
Group Assignees
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Watchers
-
Checklists
-
Tags
-
Parent
-
Top Level Parent
-
Priority
-
Due Date
-
Start Date
-
Points
-
Time Estimate
-
Time Spent
-
Custom Fields
-
Dependencies
-
Linked Tasks
-
Locations
-
Team ID
-
URL
-
Sharing
-
Permission Level
-
List
-
Project
-
Folder
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Space
-
Attachments
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ID
-
Custom ID
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Custom Item ID
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Name
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Text Content
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Description
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Status
-
Orderindex
-
Date Created
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Date Updated
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Date Closed
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Date Done
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Archived
-
Creator
-
Assignees
-
Group Assignees
-
Watchers
-
Checklists
-
Tags
-
Parent
-
Top Level Parent
-
Priority
-
Due Date
-
Start Date
-
Points
-
Time Estimate
-
Time Spent
-
Custom Fields
-
Dependencies
-
Linked Tasks
-
Locations
-
Team ID
-
URL
-
Sharing
-
Permission Level
-
List
-
Project
-
Folder
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Space
-
Attachments
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ID
-
Custom ID
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Custom Item ID
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Name
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Text Content
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Description
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Status
-
Orderindex
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Date Created
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Date Updated
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Date Closed
-
Date Done
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Archived
-
Creator
-
Assignees
-
Group Assignees
-
Watchers
-
Checklists
-
Tags
-
Parent
-
Top Level Parent
-
Priority
-
Due Date
-
Start Date
-
Points
-
Time Estimate
-
Time Spent
-
Custom Fields
-
Dependencies
-
Linked Tasks
-
Locations
-
Team ID
-
URL
-
Sharing
-
Permission Level
-
List
-
Project
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Folder
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Space
-
Attachments
-
ID
-
Custom ID
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Custom Item ID
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Name
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Text Content
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Description
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Status
-
Orderindex
-
Date Created
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Date Updated
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Date Closed
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Date Done
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Archived
-
Creator
-
Assignees
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Group Assignees
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Watchers
-
Checklists
-
Tags
-
Parent
-
Top Level Parent
-
Priority
-
Due Date
-
Start Date
-
Points
-
Time Estimate
-
Time Spent
-
Custom Fields
-
Dependencies
-
Linked Tasks
-
Locations
-
Team ID
-
URL
-
Sharing
-
Permission Level
-
List
-
Project
-
Folder
-
Space
-
Attachments
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ID
-
Custom ID
-
Custom Item ID
-
Name
-
Text Content
-
Description
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Status
-
Orderindex
-
Date Created
-
Date Updated
-
Date Closed
-
Date Done
-
Archived
-
Creator
-
Assignees
-
Group Assignees
-
Watchers
-
Checklists
-
Tags
-
Parent
-
Top Level Parent
-
Priority
-
Due Date
-
Start Date
-
Points
-
Time Estimate
-
Time Spent
-
Custom Fields
-
Dependencies
-
Linked Tasks
-
Locations
-
Team ID
-
URL
-
Sharing
-
Permission Level
-
List
-
Project
-
Folder
-
Space
-
Attachments
-
ID
-
Custom ID
-
Custom Item ID
-
Name
-
Text Content
-
Description
-
Status
-
Orderindex
-
Date Created
-
Date Updated
-
Date Closed
-
Date Done
-
Archived
-
Creator
-
Assignees
-
Group Assignees
-
Watchers
-
Checklists
-
Tags
-
Parent
-
Top Level Parent
-
Priority
-
Due Date
-
Start Date
-
Points
-
Time Estimate
-
Time Spent
-
Custom Fields
-
Dependencies
-
Linked Tasks
-
Locations
-
Team ID
-
URL
-
Sharing
-
Permission Level
-
List
-
Project
-
Folder
-
Space
-
Attachments
-
ID
-
Name
-
Time Spent
-
Time Estimate
-
History Items
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ID
-
Custom ID
-
Custom Item ID
-
Name
-
Text Content
-
Description
-
Status
-
Orderindex
-
Date Created
-
Date Updated
-
Date Closed
-
Date Done
-
Archived
-
Creator
-
Assignees
-
Group Assignees
-
Watchers
-
Checklists
-
Tags
-
Parent
-
Top Level Parent
-
Priority
-
Due Date
-
Start Date
-
Points
-
Time Estimate
-
Time Spent
-
Custom Fields
-
Dependencies
-
Linked Tasks
-
Locations
-
Team ID
-
URL
-
Sharing
-
Permission Level
-
List
-
Project
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Folder
-
Space
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Attachments
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0
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Count
Create Group
Create a group.
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Organization
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Ticket
-
Ticket
-
User
Delete Group
Remove a group.
Delete Organization
Remove an organization.
Delete Ticket
Remove a ticket.
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Attachments
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Audit ID
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Author ID
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Body
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Created At
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HTML Body
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ID
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Metadata
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Plain Body
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Public
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Type
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Uploads
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Via
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Created At
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Default
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Deleted
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Description
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ID
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Is Public
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Name
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Updated At
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URL
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Count
-
Next Page
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Organizations
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Previous Page
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Allow Attachments
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Allow Channelback
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Assignee Email
-
Assignee ID
-
Attribute Value Ids
-
Brand ID
-
Collaborator Ids
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Collaborators
-
Comment
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Created At
-
Custom Fields
-
Custom Status ID
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Description
-
Due At
-
Email Cc Ids
-
Email Ccs
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Encoded ID
-
External ID
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Follower Ids
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Followers
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Followup Ids
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From Messaging Channel
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Generated Timestamp
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Group ID
-
Has Incidents
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ID
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Is Public
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Macro ID
-
Macro Ids
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Metadata
-
Organization ID
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Priority
-
Problem ID
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Raw Subject
-
Recipient
-
Requester
-
Requester ID
-
Safe Update
-
Satisfaction Rating
-
Sharing Agreement Ids
-
Status
-
Subject
-
Submitter ID
-
Tags
-
Ticket Form ID
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Type
-
Updated At
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Updated Stamp
-
URL
-
Via
-
Via Followup Source ID
-
Via ID
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Voice Comment
-
Active
-
Alias
-
Chat Only
-
Created At
-
Custom Role ID
-
Default Group ID
-
Details
-
Email
-
External ID
-
Iana Time Zone
-
ID
-
Last Login At
-
Locale
-
Locale ID
-
Moderator
-
Name
-
Notes
-
Only Private Comments
-
Organization ID
-
Phone
-
Photo
-
Remote Photo URL
-
Restricted Agent
-
Role
-
Role Type
-
Shared
-
Shared Agent
-
Shared Phone Number
-
Signature
-
Suspended
-
Tags
-
Ticket Restriction
-
Time Zone
-
Two Factor Auth Enabled
-
Updated At
-
URL
-
User Fields
-
Verified
-
0
-
Created At
-
Default
-
Deleted
-
Description
-
ID
-
Is Public
-
Name
-
Updated At
-
URL
-
Created At
-
Details
-
Domain Names
-
External ID
-
Group ID
-
ID
-
Name
-
Notes
-
Organization Fields
-
Shared Comments
-
Shared Tickets
-
Tags
-
Updated At
-
URL
-
Allow Attachments
-
Allow Channelback
-
Assignee ID
-
Brand ID
-
Collaborator Ids
-
Collaborators
-
Created At
-
Custom Fields
-
Custom Status ID
-
Description
-
Due At
-
Email Cc Ids
-
Encoded ID
-
External ID
-
Follower Ids
-
Followup Ids
-
From Messaging Channel
-
Generated Timestamp
-
Group ID
-
Has Incidents
-
ID
-
Is Public
-
Macro Ids
-
Organization ID
-
Priority
-
Problem ID
-
Raw Subject
-
Recipient
-
Requester ID
-
Satisfaction Rating
-
Sharing Agreement Ids
-
Status
-
Subject
-
Submitter ID
-
Tags
-
Ticket Form ID
-
Type
-
Updated At
-
URL
-
Via
-
Via Followup Source ID
-
Active
-
Alias
-
Chat Only
-
Created At
-
Custom Role ID
-
Default Group ID
-
Details
-
Email
-
External ID
-
Iana Time Zone
-
ID
-
Last Login At
-
Locale
-
Locale ID
-
Moderator
-
Name
-
Notes
-
Only Private Comments
-
Organization ID
-
Phone
-
Photo
-
Remote Photo URL
-
Restricted Agent
-
Role
-
Role Type
-
Shared
-
Shared Agent
-
Shared Phone Number
-
Signature
-
Suspended
-
Tags
-
Ticket Restriction
-
Time Zone
-
Two Factor Auth Enabled
-
Updated At
-
URL
-
User Fields
-
Verified
-
Count
-
Facets
-
Next Page
-
Previous Page
-
Results
Update Group
Modify a group's details.
Update Organization
Modify an organization's details.
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Ticket
-
User
Upload Files
Upload a file.
Add Tag to Task
Add a tag to a task.
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Name
-
Name
-
Assignee
-
Name
-
Name
-
Content
-
Due Date
-
Due Date Time
-
Priority
-
Assignee
-
Status
-
Name
-
Content
-
Due Date
-
Due Date Time
-
Priority
-
Assignee
-
Status
-
Name
-
Multiple Assignees
-
Features
-
Tag
-
Name
-
Description
-
Markdown Content
-
Assignees
-
Tags
-
Status
-
Priority
-
Due Date
-
Due Date Time
-
Time Estimate
-
Start Date
-
Start Date Time
-
Notify All
-
Parent
-
Links To
-
Check Required Custom Fields
-
Custom Fields
Delete Checklist
Remove a checklist from a task.
Delete Checklist Item
Remove a checklist item from a task checklist.
Delete List
Remove a list.
Delete Space's Tag
Remove a tag from a space.
Delete Task
Remove a task.
-
ID
-
Custom ID
-
Name
-
Text Content
-
Description
-
Status
-
Orderindex
-
Date Created
-
Date Updated
-
Date Closed
-
Creator
-
Assignees
-
Watchers
-
Checklists
-
Tags
-
Parent
-
Priority
-
Due Date
-
Start Date
-
Points
-
Time Estimate
-
Time Spent
-
Custom Fields
-
Dependencies
-
Linked Tasks
-
Team ID
-
URL
-
List
-
Project
-
Folder
-
Space
-
ID
-
Name
-
Orderindex
-
Content
-
Status
-
Priority
-
Assignee
-
Task Count
-
Due Date
-
Start Date
-
Folder
-
Space
-
Archived
-
Override Statuses
-
Statuses
-
ID
-
Name
-
Orderindex
-
Content
-
Status
-
Priority
-
Assignee
-
Task Count
-
Due Date
-
Start Date
-
Folder
-
Space
-
Archived
-
Override Statuses
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Thousands of professionals trust MESA to help them multiply their impact without multiplying their work.
Why automate ClickUp to Zendesk?
ClickUp to Zendesk automations get more done in less time. Automate the everyday tasks holding back your potential growth.
Auto-create tasks from new orders
When a Shopify order comes in, automatically create a ClickUp task with order details. Assign to fulfillment team, set due dates, and track progress without manual entry.
Sync support tickets to project tasks
Turn Help Scout or Zendesk tickets into ClickUp tasks instantly. Keep your team aligned on customer issues without switching between platforms or duplicating work.
Update task status from external events
When a shipment delivers or a payment clears, automatically update the corresponding ClickUp task status. Keep projects current without manual status checks or updates.
Track inventory issues automatically
Low stock alerts or inventory discrepancies trigger ClickUp tasks for your operations team. Set priorities based on urgency and never miss a restock deadline again.
Create tasks from form submissions
Tally or Typeform submissions automatically become ClickUp tasks. Route requests to the right team, set priorities, and ensure nothing falls through the cracks.
Customer order issue tracking and resolution workflow
Connect order data directly to support tickets, enabling agents to resolve issues faster with complete customer purchase history and context.
Ecommerce return request to support ticket generation
Connect return reasons, product details, and customer data to streamline the support process and reduce resolution time for refunds and exchanges.
Customer satisfaction survey results to CRM lead scoring
Create targeted follow-up workflows for unhappy customers while identifying satisfied customers for upselling opportunities and testimonial requests.
Multi-channel support ticket consolidation and team assignment
Connect customer communication preferences and issue types to ensure tickets reach the right specialists for faster resolution times.
Support ticket resolution data to business intelligence reporting
Create comprehensive support performance reports that track team productivity, common issues, and customer satisfaction trends for data-driven improvements.
Automate your work in less clicks
MESA makes automation achievable so you can multiply your impact without multiplying the work.
Try MESA for free 7-day trial included. Cancel anytime.How MESA works
MESA helps you connect two or more apps to handle repetitive tasks automatically, no code necessary.
Step 1.
Step 2.
Add an action
Next, choose the action that should follow the trigger.
Actions are the tasks that MESA will perform automatically, such as sending a confirmation email or updating your product inventory.
Linking actions to triggers is how you build a seamless workflow process.
Step 3.
Personalize
Make your workflow even more flexible using built-in apps.
Customize your automation with tools that match your specific needs, whether it's scheduling theme changes or syncing with your CRM.
Personalization ensures your workflows fit your unique business requirements.
All set!
You just made a workflow
Finally, enable your workflow. You've just automated a task that will save you time and reduce manual effort.
With MESA, complex processes become simple, freeing you up to focus on what matters most—growing your business.
Fully supported by automation experts.
Get help from our team of experts and industry partners, who are dedicated to ensuring your MESA experience is smooth, efficient, and tailored to your exact business needs.
