Start with a trigger
Select a trigger that sets your workflow in motion.
This could be anything from a new order in your Shopify store to a customer signing up for your newsletter.
Triggers are the starting points that tell MESA when to act.
MESA is the most flexible way automate ClickUp to Help Scout. Easily add workflows to simplify your work.
MESA helps you make workflows that keeps your business running. A trigger is the event to start a workflow then, actions are performed.
ID
Customer ID
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Starts when a conversation is deleted.
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Chats
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User
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Remove a conversation.
Remove a customer.
Unschedule a thread.
Remove a user.
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Organization
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Updated At
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Draft
Embedded
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Type
Links
Publish a scheduled thread. The draft thread is turned into a reply/forward thread, and the message is sent to the customer.
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Draft
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First Name
Last Name
Role
Timezone
Photo URL
Created At
Updated At
Type
Mention
Initials
Job Title
Phone
Alternate Emails
Subject
Auto Reply
Imported
Type
Assign To
Mailbox ID
Status
Tags
Fields
Threads
Tags
Modify a customer.
Snoozed Until
Scheduled For
Unschedule On Customer Reply
Send As Creator
Add a tag to a task.
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Name
Assignee
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Name
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Due Date Time
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Due Date
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Description
Markdown Content
Assignees
Tags
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Priority
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Due Date Time
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Notify All
Parent
Links To
Check Required Custom Fields
Custom Fields
Remove a checklist from a task.
Remove a checklist item from a task checklist.
Remove a list.
Remove a tag from a space.
Remove a task.
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Custom ID
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Text Content
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Orderindex
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List
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Archived
Override Statuses
Statuses
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Archived
Override Statuses
Statuses
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Orderindex
Override Statuses
Hidden
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Task Count
Lists
Name
Tag Fg
Tag Bg
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Name
Private
Statuses
Multiple Assignees
Features
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Custom ID
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Text Content
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Orderindex
Date Created
Date Updated
Date Closed
Creator
Assignees
Watchers
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Time Spent
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URL
List
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Name
Color
Avatar
Members
Remove a tag from a task.
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Name
Orderindex
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Priority
Assignee
Task Count
Due Date
Start Date
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Archived
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Statuses
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Text Content
Description
Status
Orderindex
Date Created
Date Updated
Date Closed
Creator
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Watchers
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URL
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Position
Name
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Resolved
Parent
Name
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Due Date
Due Date Time
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Name
Description
Markdown Content
Assignees
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Priority
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Due Date Time
Time Estimate
Start Date
Start Date Time
Parent
Archived
Custom Fields
Thousands of professionals trust MESA to help them multiply their impact without multiplying their work.






ClickUp to Help Scout automations get more done in less time. Automate the everyday tasks holding back your potential growth.
When a Shopify order comes in, automatically create a ClickUp task with order details. Assign to fulfillment team, set due dates, and track progress without manual entry.
Turn Help Scout or Zendesk tickets into ClickUp tasks instantly. Keep your team aligned on customer issues without switching between platforms or duplicating work.
When a shipment delivers or a payment clears, automatically update the corresponding ClickUp task status. Keep projects current without manual status checks or updates.
Low stock alerts or inventory discrepancies trigger ClickUp tasks for your operations team. Set priorities based on urgency and never miss a restock deadline again.
Tally or Typeform submissions automatically become ClickUp tasks. Route requests to the right team, set priorities, and ensure nothing falls through the cracks.
Automatically update customer profiles in Salesforce, HubSpot, or another CRM whenever a new HelpScout conversation is created. Keep sales and support teams aligned with real-time customer interactions.
When high-value customers reach out, automatically tag their conversations and notify your team in Slack or Asana, ensuring top-tier service and faster response times.
After a support interaction, automatically enroll customers in a follow-up email sequence in Klaviyo or Mailchimp based on their inquiry type, ensuring tailored engagement.
Detect keywords like “refund” or “cancel” in conversations and instantly escalate to a manager in Zendesk, Slack, or Asana for faster resolution.
Automatically pull Shopify order details into HelpScout conversations, giving agents full purchase history context without switching apps—leading to faster, more personalized support.
MESA makes automation achievable so you can multiply your impact without multiplying the work.
Try MESA for free 7-day trial included. Cancel anytime.MESA helps you connect two or more apps to handle repetitive tasks automatically, no code necessary.
Select a trigger that sets your workflow in motion.
This could be anything from a new order in your Shopify store to a customer signing up for your newsletter.
Triggers are the starting points that tell MESA when to act.
Next, choose the action that should follow the trigger.
Actions are the tasks that MESA will perform automatically, such as sending a confirmation email or updating your product inventory.
Linking actions to triggers is how you build a seamless workflow process.
Make your workflow even more flexible using built-in apps.
Customize your automation with tools that match your specific needs, whether it's scheduling theme changes or syncing with your CRM.
Personalization ensures your workflows fit your unique business requirements.
Finally, enable your workflow. You've just automated a task that will save you time and reduce manual effort.
With MESA, complex processes become simple, freeing you up to focus on what matters most—growing your business.
Get help from our team of experts and industry partners, who are dedicated to ensuring your MESA experience is smooth, efficient, and tailored to your exact business needs.